Privacy Policy

Introduction

Welcome to NorCal Affordable Tree Services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect various types of information to provide and improve our services to you:

• Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and mailing address.
• Non-Personal Information: Information that does not directly identify you, such as browser type, operating system, and browsing behavior.
• Payment Information: Details related to your payment method, including credit card information, processed securely through our payment partners.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To perform tree care and landscaping services you have requested.
• To Communicate: To respond to your inquiries, provide updates, and send you important information related to our services.
• To Improve Our Services: To understand how our customers use our services and to enhance our offerings.
• Marketing: With your consent, to send you promotional materials and information about our services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We ensure that all third parties comply with this Privacy Policy and have adequate measures in place to protect your information.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. It is your responsibility to protect your login credentials and other sensitive information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences and improve our services.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Services

We may use third-party services such as Google Analytics to analyze website traffic and user behavior. These services may collect information sent by your browser as part of a web request, including cookies and your IP address. The information generated by these services is used to evaluate your use of the website and to compile statistical reports on website activity.

These third-party service providers have their own privacy policies addressing how they use such information, and we do not have access to or control over those policies.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You can do so by contacting us using the information provided below. Additionally, you can opt-out of receiving promotional communications by following the unsubscribe instructions included in such emails.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to remove such information from our servers.

Changes to This Privacy Policy

NorCal Affordable Tree Services reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: (916) 437-9074
• Email: [email protected]

Thank you for trusting NorCal Affordable Tree Services with your tree care and landscaping needs.

Last Updated: 10-05-2024